Frequently Asked Questions

Feel free to browse our most frequently asked questions below. If you are unable to find the answer to your question or you need further assistance, please don't hesitate to contact us.

Reservations

  • Chevron down Are reservations necessary?
  • Highly recommended (it saves you time). Weekends can be booked solid and we may not have trips available. Also, with our online reservation system, we have added waivers. The sign-up process can be much shorter and we can get you on the water much faster when you have a reservation and your waivers are completed before arrival. Rates are also higher without reservations.

  • Chevron down How do I make a reservation?
  • Call us or visit us online. Online reservations require a credit card payment to complete. Reservations made when you call do require a credit card number, but you won’t be charged until the day you arrive for your trip. You can choose to split payments or pay with cash when you arrive if you wish. If you want to make a reservation for today, you must book your trip online.

  • Chevron down Am I reserving my start time or my arrival time at your office?
  • All reservation times are the time you plan on arriving at our office.

  • Chevron down When are you open?
  • Depending on river and weather conditions, our season typically runs 7 days per week from the end of April until the end of October. Hours vary, with slightly shorter hours before Memorial Day and after Labor Day and longer hours in between.

River Trips

  • Chevron down What do I need to bring?
  • Appropriate clothing for the weather, dry change of clothes, sneakers or river shoes, sun protection, hat, bathing suit & towel, packed lunch (or buy it here), cameras, binoculars, goggles, snorkel, or anything else you think you would need for a day on the river!

  • Chevron down Do we need to sign a waiver?
  • Yes! Like any outdoor recreational activity, there is risk involved and all participants must sign our waiver/release from liability form. A parent or legal guardian must sign for any minor (scout leaders, pastors, friends, relatives, etc. are not legal guardians). Waivers will be attached to your confirmation email. Use the link in the email to sign your waivers electronically before arriving to save time.

  • Chevron down Are children permitted?
  • People of any age (over two years) can enjoy a river trip; however, everyone must be able to swim.

  • Chevron down Is fishing allowed?
  • Yes, but if you are over 16 years old, you must have either a PA or NJ fishing license. Unfortunately, we do not sell fishing licenses.

  • Chevron down Are alcoholic beverages permitted?
  • Permitted yes, encouraged, no! National Park Rangers suggest a limit of three 12 oz. cans of beer per person per day. If you appear intoxicated, you are subject to arrest and removal from the river by the National Park Rangers. NO glass containers.

Cancellations and Weather

  • Chevron down What about cancellations?
  • Just call us! Cancellations are accepted up to 24 hours before your trip, and the day of your trip due to bad weather at our location, with no penalty (unless otherwise discussed). Cancellations made on the same day but prior to your trip time are charged $15 per person. No-shows with no cancellations will be charged full price: we will hold your boats all day waiting for you to show up. All cancellation fees will be charged to the credit card used to hold the reservation.

  • Chevron down Can I go in the rain?
  • Many people go rain or shine. Believe it or not, there is a real beauty to raindrops bouncing off the river and low hanging fog in the river corridor. Wildlife sightings are usually more plentiful and it’s quieter in the rain.

Pets

  • Chevron down Can I bring my pet on my river trip?
  • Absolutely! There are restrictions and limitations with pets.

  • Chevron down What do I need to know about pets on river trips?
  • We do not allow any kind of animal in our rafts, however we do allow them in our canoes and kayaks.

    The park service does have rules concerning pets, but they are pretty common sense rules.
    We will transport the dog to the start, but if you do not finish where your vehicle is we will not transport the dog back to your car after the trip (there is no such thing as a dry dog after a trip and it takes us to long to clean out the “wet dog” smell and hair left behind).  If you do not finish where your car is, then one person would need to stay with the dog and we would transport the rest of the party back up to your cars.

    If you are planning on a multi-day trip, taking a dog on a multi-day trip does take some careful planning.  Definitely make sure your gear is in water proof and tear proof (because the dog) bags and that you pack light to keep some room open in the canoe for the dog.

  • Chevron down Do you have pet life jackets?
  • Unfortunately we do not. If you decide to purchase a life jacket for your pet we recommend doing so well in advance. Make sure your pet is comfortable wearing the life jacket as well as swimming in it.