Frequently Asked Questions
Feel free to browse our most frequently asked questions below. If you are unable to find the answer to your question or you need further assistance, please don't hesitate to contact us.
Reservations
-
Highly recommended (it saves you time). Weekends can be booked solid and we may not have trips available. Also, with our online reservation system, we have added waivers. The sign-up process can be much shorter and we can get you on the water much faster when you have a reservation and your waivers are completed before arrival. Rates are also higher without reservations.
-
Call us or visit us online. Online reservations require a credit card payment to complete. Reservations made when you call do require a credit card number, but you won’t be charged until the day you arrive for your trip. You can choose to split payments or pay with cash when you arrive if you wish. If you want to make a reservation for today, you must book your trip online.
-
All reservation times are the time you plan on arriving at our office.
-
Depending on river and weather conditions, our season typically runs 7 days per week from the end of April until the end of October. Hours vary, with slightly shorter hours before Memorial Day and after Labor Day and longer hours in between.
-
Just call us! Cancellations are accepted up to 24 hours before your trip with no penalty. You may cancel on the day of your trip (up until your arrival time) for bad weather AT OUR LOCATION. Cancellations made the same day (before your reservation time) that are not because of the weather are subject to a cancellation fee of $15 per person per day. If you do not show up and you do not call to cancel then you will be charged the full rate (we hold your boats all day just for you).
River Trips
-
Appropriate clothing for the weather, dry change of clothes, sneakers or river shoes, sun protection, hat, bathing suit & towel, packed lunch (or buy it here), cameras, binoculars, goggles, snorkel, or anything else you think you would need for a day on the river!
-
Yes! Like any outdoor recreational activity, there is risk involved and all participants must sign our waiver/release from liability form. A parent or legal guardian must sign for any minor (scout leaders, pastors, friends, relatives, etc. are not legal guardians). Waivers will be attached to your confirmation email. Use the link in the email to sign your waivers electronically before arriving to save time.
-
People of any age (over two years) can enjoy a river trip; however, everyone must be able to swim.
-
Yes, but if you are over 16 years old, you must have either a PA or NJ fishing license. Unfortunately, we do not sell fishing licenses.
-
Permitted yes, encouraged, no! National Park Rangers suggest a limit of three 12 oz. cans of beer per person per day. If you appear intoxicated, you are subject to arrest and removal from the river by the National Park Rangers. NO glass containers.
-
Many people go rain or shine. Believe it or not, there is a real beauty to raindrops bouncing off the river and low hanging fog in the river corridor. Wildlife sightings are usually more plentiful and it’s quieter in the rain.
Pets
-
Absolutely! There are restrictions and limitations with pets.
-
We do not allow any kind of animal in our rafts, however we do allow them in our canoes and kayaks.
The park service does have rules concerning pets, but they are pretty common sense rules.
We will transport the dog to the start, but if you do not finish where your vehicle is we will not transport the dog back to your car after the trip (there is no such thing as a dry dog after a trip and it takes us to long to clean out the “wet dog” smell and hair left behind). If you do not finish where your car is, then one person would need to stay with the dog and we would transport the rest of the party back up to your cars.If you are planning on a multi-day trip, taking a dog on a multi-day trip does take some careful planning. Definitely make sure your gear is in water proof and tear proof (because the dog) bags and that you pack light to keep some room open in the canoe for the dog.
-
Unfortunately we do not. If you decide to purchase a life jacket for your pet we recommend doing so well in advance. Make sure your pet is comfortable wearing the life jacket as well as swimming in it.